Custom Alterations Policy

Our custom alterations service is designed to ensure that each piece fits you perfectly. We are happy to offer expert tailoring to ensure that your garment complements your unique shape because you deserve nothing less than a perfect fit.

Here's what you need to know about our alteration process:

1. Custom Alterations:

  • Availability: Custom alterations are available for most of our handmade designs. If you're interested in alterations (such as resizing, adjusting fit, or length adjustments), please contact us within 7 days of receiving your item to discuss your specific needs. Please note that we do not offer modifications to the design or style of the garment.

  • Alteration Fee: A flat fee of $75 will apply for all custom alterations. This includes the cost of labor and materials for the alterations.

  • Free Shipping for Alterations: We offer free return shipping on alterations within the U.S. once the alterations are completed.

  • Alteration Instructions: To proceed with your alterations, please provide clear and detailed instructions and specific measurements when you contact us to our email (llcuniqueofficial@gmail.com). Your instructions should be as precise as possible to ensure the alterations are done to your liking.

 

2. Payment for Alterations:

  • PayPal Payments: Payment for alterations must be made via PayPal before we begin the alteration process. We will send you an invoice for the alteration fee, and work will only commence once the payment is received.

 

3. International Shipping for Alterations:

  • Shipping Costs: For international customers, the customer is responsible for the cost of shipping the garment to and from us for alterations. We recommend using a trackable shipping service to ensure safe delivery. The customer is also responsible for any customs duties or taxes that may apply.

 

4. Limitations:

  • Non-refundable: Alterations are non-refundable once completed, as the work is specific to your garment and preferences. Please double-check your instructions and sizing before confirming alterations.

  • Fit and Accuracy: We do our best to ensure the alterations are done correctly. However, we are not responsible for fit issues arising from inaccurate measurements provided by the customer.

 

5. Turnaround Time:

  • Alterations typically take an additional 7-14 business days to complete, depending on the complexity of the changes. We will keep you updated throughout the process.